Core AI
What are AI Agents?
AI agents are systems that can decide and take actions toward a goal using tools and data.
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Plain-language definitions for the AI terms buyers ask about, with practical technical detail for implementation teams.
Core AI (10) · Workflows & Ops (8) · Buyer & Trust (7)
Core AI
What are AI Guardrails?
Guardrails are controls that keep AI outputs and actions safe, compliant, and useful.
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What are Embeddings?
Embeddings are numeric representations of meaning used for similarity search.
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What is a Hallucination in AI?
A hallucination is a model output that sounds confident but is not grounded in facts.
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What is a Large Language Model (LLM)?
An LLM is a model trained on large text data to predict and generate language.
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What is Agentic Commerce?
Agentic commerce is when AI systems help complete real buying and selling tasks, not just answer questions.
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What is AI Inference?
AI inference is when a trained model produces an output in production.
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What is Fine-tuning?
Fine-tuning retrains a base model on your examples for more consistent behavior.
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What is Prompt Engineering?
Prompt engineering is designing instructions so models return useful, reliable outputs.
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What is Retrieval-Augmented Generation (RAG)?
RAG is a method where AI retrieves relevant documents before generating an answer.
Read moreWorkflows & Ops
What are Webhooks?
Webhooks are real-time event callbacks sent from one system to another.
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What is a KPI / Productivity Snapshot?
A KPI snapshot is a regular summary of key workflow outcomes and bottlenecks.
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What is an Audit Trail?
An audit trail is a timestamped record of what happened, who did it, and why.
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What is API Integration?
API integration is how systems exchange data and trigger actions programmatically.
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What is Human-in-the-Loop (HITL)?
Human-in-the-loop means people review or approve key AI decisions before final action.
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What is Lead Routing?
Lead routing assigns new leads to the right owner or queue based on defined rules.
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What is Role-Based Access Control (RBAC)?
RBAC controls what users and systems can do based on assigned roles.
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What is Workflow Automation?
Workflow automation routes tasks through defined triggers, rules, and actions.
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What is an A/B Test?
An A/B test compares two variants to see which performs better on a defined metric.
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What is Customer Churn?
Customer churn is when customers stop buying, renewing, or actively using your product.
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What is Data Privacy (PII)?
Data privacy protects personal information and defines how it is collected, used, and shared.
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What is Data Retention?
Data retention defines how long data is stored and when it is deleted or archived.
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What is Model Evaluation?
Model evaluation measures output quality, reliability, and business fitness before and after launch.
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What is ROI for AI Projects?
AI ROI measures whether AI work creates more value than it costs.
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What is SOC 2?
SOC 2 is an audit framework for controls related to security, availability, and data handling.
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